Domestic and International Shipping
We are a UK based business that designs in UK and ships out of UK. Because of this we are able to offer all domestic shipping free of charge.
DOMESTIC SHIPPING - FREE Anywhere in the UK
We send by '2nd Class Signed For' by Royal Mail.
- It will arrive in 2 - 3 days and requires a signature (be sure to be around or to allow RM to place your item somewhere safe for you
- Insured for up to £100
Please remember to include your full details when you come to purchase and add shipping information to include the full delivery address with street number, street name and postcode, so that we may find you. As all parcels are signed for, it is important for us to receive all details as to not cause any delays.
There will be additional time added to a normal postal system in and around Christmas, however, Royal Mail works hard during these busy times to make this less frequent.
INTERNATIONAL SHIPPING - Flat Charge
We use Royal mail to post out of the UK with tracking numbers. We get it to your country with www.royalmail.com and then your delivery service takes it from there via your postal system. USPS is used throughout the U.S once it hits American soil.
We only take responsibility for it leaving the UK.
We do not take responsibility for it being stolen or missing once it enters your country. We track it for you our end and let you know that it landed in your depot. That's all royal mail allows us to do. If any contact is needed about your item, once it lands in your country, it will need to be through your own postal system depot, with your tracking number given to you by us.
- Delivery to you in 7 - 10 business days worldwide
There will be additional 2 to 4 days added to a normal postal system during Christmas peak times, as less flights are available to carry our goods to you.
INTERNATIONAL DUTIES & TAXES
All duties and taxes on any jewellery that needs to be paid in the country where the package lands, is up to the buyer. We do not collect duties & taxes here in the UK for customers abroad. Please be aware of this for places such as Switzerland, for example, where If the total value of goods is more than CHF 300, you will be charged Swiss VAT on the total value. It is a good idea to look at international duties and taxes before purchase. You can find that information online.